1. Acceptance of terms
By accessing the Autronix website, browsing products, creating an order, contacting support, or using any service provided by Autronix, you agree to be bound by these Terms of Service and all policies referenced on our website.
If you do not agree to these terms, you may not access the website, use our services, or purchase products from Autronix.
2. Customer eligibility
You must be legally able to enter into a binding agreement in your location to use our services or place an order. By using the website, you confirm that the information you provide is accurate, current, and complete.
- You are responsible for maintaining the accuracy of billing, shipping, and contact details.
- You agree not to use the website for unlawful, fraudulent, abusive, or unauthorized purposes.
- You agree not to interfere with the security, performance, or normal operation of the website.
3. Product information
Autronix aims to present product information clearly, including product names, descriptions, images, specifications, and category details. However, product images, colors, packaging, dimensions, and details may vary slightly due to display settings, supplier updates, manufacturing changes, or photography conditions.
Customers are responsible for reviewing product details before purchase, especially for automotive tools that may require specific use cases, compatibility checks, vehicle requirements, safety considerations, or technical understanding.
4. Orders and availability
When you place an order, you agree that all order details are accurate and that you are authorized to use the selected payment method. Order confirmation does not guarantee final acceptance. Autronix may review, cancel, limit, or refuse an order when necessary.
- Product availability may change without notice.
- Autronix may correct errors in pricing, descriptions, or availability.
- Orders may be canceled if payment cannot be verified or if order details appear inaccurate.
- Customers should contact support promptly if an order detail needs correction.
5. Pricing and payment
Prices are displayed on the website and may change at any time without prior notice. The final amount shown at checkout is the amount you authorize for payment, subject to any applicable discounts, promotions, taxes, shipping terms, or adjustments displayed during checkout.
Payment processing may be handled by secure third-party payment providers. Autronix does not ask customers to send sensitive payment information through email or unsecured communication channels.
6. Shipping and delivery
Autronix offers free shipping on all products. Standard delivery is typically 3-5 business days after processing and shipment. Delivery estimates are not guaranteed and may be affected by carrier delays, address issues, weather, holidays, order volume, or other circumstances outside our direct control.
Customers are responsible for providing a complete and accurate shipping address. Autronix is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.
7. Returns and exchanges
Eligible products may be returned or exchanged within 30 days. To begin a return or exchange request, contact Autronix support with your order number, customer email, product name, reason for the request, and relevant details.
- Do not send items back before receiving return or exchange instructions.
- Returned items may be reviewed for eligibility, condition, completeness, and proof of purchase.
- Some items may be excluded from return or exchange eligibility based on condition, use, damage, missing parts, or policy requirements.
- Refund or exchange processing may depend on inspection and confirmation after the item is received when applicable.
8. Promotions and discounts
Promotional offers may be modified, paused, or ended at any time. Email subscribers receive an automatic 15% sitewide discount after successful subscription. Selected promotional products may receive an automatic 20% discount when the promotion is active and correctly applied at checkout.
Discounts may not always combine with other offers, and promotional availability may vary by product, timing, cart conditions, or checkout status.
9. Website use and restrictions
You agree to use the Autronix website only for lawful and appropriate purposes. You may not misuse the website, attempt unauthorized access, copy protected content for commercial use, interfere with website performance, or engage in behavior that harms Autronix, other customers, or service providers.
- Do not submit false, misleading, abusive, or harmful information.
- Do not attempt to disrupt website security or functionality.
- Do not use automated tools to scrape, overload, or misuse the website.
- Do not infringe intellectual property rights or misuse Autronix branding.
10. Safety and product use
Automotive repair tools and workshop equipment should be used responsibly. Customers are responsible for reading product instructions, following safety guidance, using appropriate protective equipment, understanding vehicle requirements, and seeking qualified assistance when needed.
Autronix is not responsible for damage, injury, loss, or improper results caused by misuse, unsafe handling, incorrect application, lack of maintenance, improper installation, or failure to follow relevant instructions and safety practices.
11. Intellectual property
The Autronix website, including text, layout, graphics, images, logos, design elements, product presentation, and other content, is owned by or licensed to Autronix and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, or exploit website content for commercial purposes without written permission from Autronix.
12. Limitation of liability
To the fullest extent permitted by law, Autronix and its service providers are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, services, delivery process, or inability to access the website.
The website and services are provided on an as-available basis. Autronix does not guarantee that the website will always be uninterrupted, error-free, secure, or free from technical issues.
13. Third-party services
Autronix may use third-party services for payment processing, shipping, analytics, website functionality, communication, and other operational needs. These third-party services may have their own terms, privacy practices, and service conditions.
Autronix is not responsible for third-party websites, platforms, tools, or services that are not controlled by Autronix.
14. Changes to these terms
Autronix may update these Terms of Service from time to time. Updates become effective when posted on this page unless otherwise stated. Continued use of the website after changes are posted means you accept the updated terms.
Customers are encouraged to review this page periodically to stay informed about current terms.
